Custom Phone Servers

Our customer is a business and residential internet and phone provider with several existing phone servers and switches. These are all networked through multiple providers for redundancy and least cost routing purposes. We were approached to design and build a … Read more

Call center integration

Our client is a large sales company specialising in providing building components to trade and consumers. They approached Rosetta Telecom to build a flexible, custom built phone system which would integrate with their custom built CRM and sales system. The … Read more

Providing phones in a rural school

Our customer is a private school being started from scratch, based in a very large country estate with multiple buildings spread over a large area. Their requirements were for us to provide them with a flexible phone system which would … Read more

Integration with existing system

There was a time when information systems and communications were seen as separate disciplines. Rosetta Telecom specialise in delivering the benefits of integrating voice communications with existing information systems. Examples include Customer Relationship Management (CRM) systems – staff receive a … Read more

International calls

A client spent a considerable proportion of time making calls to an overseas customer. The client had tried a number of calling schemes but remained uncomfortable with the cost. Rosetta Telecom set up an IP network such that calls would … Read more

Remote user IP phone

As part of an efficiency drive, a client had embraced the “work from home” culture but was dismayed at the resulting costs of voice calls to and from his staff who were based away from the office. These included staff … Read more

IP Phone

Not all the technology necessary to deliver the features of a phone system is contained within the server. A considerable amount is installed into the familiar body of a desk telephone. This is a uniquely addressable network device that constantly … Read more