New supported handsets

The Rosetta Telecom system lets you use any SIP compatible handset but we specifically support a range of phones. You can see more about them in our shop. We’ve always recommended Grandstream phones as they are good quality but not … Read more

GDPR and what we’re doing

You really must have heard about GDPR and what effect it is having on businesses. If not, I urge you to do some searching! This post is to tell you what we are doing at Rosetta Telecom. First of all, … Read more

Fraud preventing call maximums added

Beating fraud is an ongoing battle when running a phone service as it seems everyone spends their time trying to hack computers these days! At Rosetta Telecom we use a number of features to try and prevent people making fraudulent … Read more

Music on hold without greensleeves!

Have you ever called a company and been stuck on hold listening to greensleeves for ever? Well we don’t think you should subject your callers to that sort of purgatory so we use some fairly decent, licence free music on … Read more

Why are Rosetta Telecom different?

There are a large number of phone providers around these days so how can you choose between them? Why should you choose Rosetta Telecom instead of anyone else? Well for starters we are small enough to care about our customers’ … Read more

Call recording now available

As promised we have now introduced call recording to our cloud phone system. You can sign up for as little as £10 a month for 50Mb of storage and can select whether to record inbound calls, outbound calls or both. … Read more

Welcome to Rosetta Telecom!

After many months of listening to your comments and requests, designing, developing and testing we have finally switched on the Rosetta Telecom cloud phone system. Now you can have complete control over your business phone system without having to worry … Read more

Lease or buy?

Many of our customers like the fact that we can supply a complete phone or computer system, purchased outright, with no ongoing payments. This suits many businesses as they aren’t tied into long contracts. We’ve now joined up with Henry … Read more