This article aims to help you setup a hardware phone using your web browser and our automatic configuration system.Not all handsets can be autoconfigured so please check your account for the latest list of compatible handsets. Once you have setup … Read more
This article aims to help you set up your softphone. A softphone (or software phone or app) can be useful for people who aren’t bound to a desk as they’re out and about or if you just want to save … Read more
VoIP phones often get bad press because of connection problems. However, this is normally nothing to do with the phone or the phone system so let’s try and explain this. SIP or VoIP phones connect to the phone system using … Read more
Many of our customers like the fact that we can supply a complete phone or computer system, purchased outright, with no ongoing payments. This suits many businesses as they aren’t tied into long contracts. We’ve now joined up with Henry … Read more
You can’t avoid it now. Everyone seems to be talking about internet telephony or VoIP (Voice over Internet Protocol) phones. Not a day goes by without receiving a phone call or seeing adverts promising to save you money on your … Read more
We have always been happy to supply our phone systems on a fully purchased basis so that you don’t have to pay excessive rental charges for years. After a number of enquiries we have now started leasing our systems, if … Read more
We’ve just taken delivery of an awesome new desk phone powered by Android! It means you can run all sorts of Android apps, email, calender or even Angry Birds, whilst making calls! Serious uses include synchronised contacts between your mobile … Read more
There was a time when information systems and communications were seen as separate disciplines. Rosetta Telecom specialise in delivering the benefits of integrating voice communications with existing information systems. Examples include Customer Relationship Management (CRM) systems – staff receive a … Read more
A client spent a considerable proportion of time making calls to an overseas customer. The client had tried a number of calling schemes but remained uncomfortable with the cost. Rosetta Telecom set up an IP network such that calls would … Read more
As part of an efficiency drive, a client had embraced the “work from home” culture but was dismayed at the resulting costs of voice calls to and from his staff who were based away from the office. These included staff … Read more