Well it sounds like quite a title for a blog post but this was the title for a talk Mike was asked to give for a group of business men and women organised by Vectis Business Link at the Ryde Castle Hotel on Tuesday.… Read more
Our customer is a business and residential internet and phone provider with several existing phone servers and switches. These are all networked through multiple providers for redundancy and least cost routing purposes. We were approached to design and build a … Read more
Virtual Phone System – What is it? If you’re running a business then you need to be looking at our Virtual Phone System. It gives you the flexibility to work from wherever you need to and is as flexible as … Read more
What’s a Custom Phone System? Not every business fits our virtual phone system. Sometimes your requirements are just a little different from what the majority of our customers want. Don’t panic! We are experts at designing and building complex business … Read more
The Rosetta Telecom system lets you use any SIP compatible handset but we specifically support a range of phones. You can see more about them in our shop. We’ve always recommended Grandstream phones as they are good quality but not … Read more
You really must have heard about GDPR and what effect it is having on businesses. If not, I urge you to do some searching! This post is to tell you what we are doing at Rosetta Telecom. First of all, … Read more
Beating fraud is an ongoing battle when running a phone service as it seems everyone spends their time trying to hack computers these days! At Rosetta Telecom we use a number of features to try and prevent people making fraudulent … Read more
Have you ever called a company and been stuck on hold listening to greensleeves for ever? Well we don’t think you should subject your callers to that sort of purgatory so we use some fairly decent, licence free music on … Read more
There are a large number of phone providers around these days so how can you choose between them? Why should you choose Rosetta Telecom instead of anyone else? Well for starters we are small enough to care about our customers’ … Read more
As promised we have now introduced call recording to our cloud phone system. You can sign up for as little as £10 a month for 50Mb of storage and can select whether to record inbound calls, outbound calls or both. … Read more