Custom Phone Servers
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Our customer is a business and residential internet and phone provider with several existing phone servers and switches. These are all networked through multiple providers for redundancy and least cost routing purposes. We were approached to design and build a … Read More

Virtual Phone System
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Virtual Phone System – What is it? If you’re running a business then you need to be looking at our Virtual Phone System. It gives you the flexibility to work from wherever you need to and is as flexible as … Read More

Other Phone Systems
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What’s a Custom Phone System? Not every business fits our virtual phone system. Sometimes your requirements are just a little different from what the majority of our customers want. Don’t panic! We are experts at designing and building complex business … Read More

New supported handsets
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The Rosetta Telecom system lets you use any SIP compatible handset but we specifically support a range of phones. You can see more about them in our shop. We’ve always recommended Grandstream phones as they are good quality but not … Read More

GDPR and what we’re doing
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You really must have heard about GDPR and what effect it is having on businesses. If not, I urge you to do some searching! This post is to tell you what we are doing at Rosetta Telecom. First of all, … Read More

Fraud preventing call maximums added
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Beating fraud is an ongoing battle when running a phone service as it seems everyone spends their time trying to hack computers these days! At Rosetta Telecom we use a number of features to try and prevent people making fraudulent … Read More

Music on hold without greensleeves!
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Have you ever called a company and been stuck on hold listening to greensleeves for ever? Well we don’t think you should subject your callers to that sort of purgatory so we use some fairly decent, licence free music on … Read More

Why are Rosetta Telecom different?
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There are a large number of phone providers around these days so how can you choose between them? Why should you choose Rosetta Telecom instead of anyone else? Well for starters we are small enough to care about our customers’ … Read More