- Change voicemail settings
If you’re connected to our Cloud Phone System then voicemail is a standard service included with your system. There are two main ways to setup voicemail.1. On an existing extension2. As a standalone extension Option 1 is the normal way of creating voicemail and it’s what most people think of. Each physical or software extension can have ...
- Testimonial from Lentune Mortgage Consultancy Ltd
“If you’re thinking of reviewing your phone systems, speak with Mike Cox MBCS 👍We’ve been using their services for many years and they’ve seen us through three office moves in that time!” Stuart Gregory
- Testimonial from Hampshire Financial Planning Ltd
“Our office set up has been handled by Rosetta Telecom for the last 6 years and they have been brilliant at working with us to maximise the efficiency of our business as it has grown in size and numbers. Sue and Mike are always available to help with any queries and are great at making ...
- How your phone system can help you work from home
Some simple tips to help you get the most from your phone system while you are not in the office.
- Saving money for a one person business
We were approached by a lady who runs a business from home in a converted office. Her office was supplied with a traditional BT analogue phone line and broadband over the same connection. Only a few yards away was her home phone with an identical broadband connection. It was quite apparent to her that she was ...
- How a virtual phone system can help your business be more flexible, efficient and resilient
Well it sounds like quite a title for a blog post but this was the title for a talk Mike was asked to give for a group of business men and women organised by Vectis Business Link at the Ryde Castle Hotel on Tuesday.
- Custom Phone Servers
Our customer is a business and residential internet and phone provider with several existing phone servers and switches. These are all networked through multiple providers for redundancy and least cost routing purposes. We were approached to design and build a pair of hosted phone exchanges that will route all the calls, inbound and outbound, between their ...
- New supported handsets
The Rosetta Telecom system lets you use any SIP compatible handset but we specifically support a range of phones. You can see more about them in our shop.
We’ve always recommended Grandstream phones as they are good quality but not excessively expensive. That can make quite a difference to your budget, especially ...
- GDPR and what we’re doing
- Fraud preventing call maximums added
Beating fraud is an ongoing battle when running a phone service as
it seems everyone spends their time trying to hack computers these days! At Rosetta Telecom we use a number of features to try and prevent
people making fraudulent calls on your phone system and I won’t go into
them here. Our latest addition is to add maximum call ...